Skype for business reporting are great, but as discussed earlier works on real time monitoring database and are predefined. CQM other hand gives the flexibility of offline analysis but again predefined and each time need info from a different time windows, have to run against...
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I tried improving server infra as well network as part of improving the user experience using skype for business service. However, there are still elements like end system, microphone used etc. that impacts the quality. CDR are CQM holds this info and along with the...
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Deployment of skype for business server infra has been taken up carefully with the objective of meeting or exceeding user expectation. However, in real world a real time communication can breakdown to a bad experience one from one or more weak point in the path...
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